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Redefining Customer Service
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Our sales reps are dedicated to your success!
At Ram Products, we take pride in having some of the hardest-working and professional sales reps in the business. You'll find they're the kind of folks who care about your business just as much as you do. Because most of our sales reps have been with Ram Products for more than 10 years, they understand what commitment, dependability, and customer service really mean.
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Don't Sweat the details. That's our job.
From cleaning up and organizing your parts room to making sure you have the supplies you need every day, you can count on Ram Products to take care of your maintenance parts inventory.
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With our "Mobile Warehouse", the parts come to you.
The difference with Ram Products is that we bring the parts to you with our specially equipped trucks. These "mobile warehouses" are fully stocked with all the maintenance parts you need like electrical terminals, connectors fasteners and wire, to name a few. So with Ram Products, you never have to waste time tracking down a part or waiting on shipping.
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Our sales reps own the trucks, meaning better service to you!
Because our sales reps own their trucks, they have a vested interest in our company as well as your business. You can be sure they're going to do everything it takes to make you happy. It's the kind of personalized and dedicated customer service you just can't find in today's national account programs where the service required is often your employee's responsibility.
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We'll take care of your parts inventory from start to finish.
At Ram Products, we'll work with you to custom-design an inventory management system that meets your needs. One that reduces clutter and makes it easier to quickly find the part you're looking for. Then, we'll stock your inventory with all the maintenance parts you need - and none that you don't. And to make sure you always have the right parts on hand, your sales rep will check your supplies regularly on a schedule that you determine.
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You get all the parts you need. None that you don't.
Unlike many national account programs, we won't overstock your parts. Instead, we'll give you just the parts you need, in the quantities you ask for, detailing every item you purchase and it's price with an easy-to-understand invoice at the time of purchase. It's an up-front and honest approach to business that our customers have come to appreciate.
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No-Hassle Returns
Our sales reps are always willing to offer you on-the-spot returns and immediate credits on resalable products. Straightforward and simple.
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